1. 01

    Inventory the current material

    List important pages and the question each answers. Record verified public destinations rather than relying only on an export. Identify useful articles, service explanations, and appointment information that deserve a deliberate decision.

  2. 02

    Choose a content disposition

    For each page, decide whether it stays, changes, combines with another page, or retires. Document the reason and the appropriate destination. Keep the original version available for review before replacing it.

  3. 03

    Make relationships explicit

    Update internal links and intentional redirects so a reader following an older useful reference reaches relevant information. Avoid sending every changed URL to the homepage. That may remove an error while still failing the original task.

  4. 04

    Check after publication

    Verify public destinations, navigation, and representative pages without an administrator login. Clear the affected caches and record unresolved issues. A content migration is complete when the intended information can actually be found and used.

A planning exercise, not a client result

Put the idea to work

Planning exercise: an older article answers a recurring appointment question. During a redesign, move the essential answer to the appropriate appointment page and preserve a relevant path from the original URL. Do not discard the information simply because it is not in the new menu.

What to watch for

  • Deleting content without a purpose review
  • Homepage redirects for unrelated old pages
  • A migration checked only inside the editor

Make the next review concrete.

Use the worksheet to record your observations, the evidence behind them, and the decision you want to make. Keep unresolved assumptions visible until they are checked.

Open this site’s worksheet →